Archive - software + caffeine = blog

Podcast: Understanding Software Availability

I recently joined the Overcommitted podcast folks to talk about software availability, so go check it out if you’re interested.

Jul 16 •

May 2024

The effectiveness of memes in availability campaigns.

May 24, 2024 •

Why didn't you status?

Demystifying the public status process.

May 18, 2024 •

The Rule of 5 Errors

Why request volume matters when building an SLI.

May 13, 2024 •

Presenting to Engineering Leadership

A 5 slide formula with some advice.

May 5, 2024 •

April 2024

My Availability Investment Playbook

Advice on how to advocate for availability investments.

Apr 28, 2024 •

What playing Magic: the Gathering taught me about incidents.

In this post I hope to expose the true depth of my nerd-dom to my readers (and maybe provide some incident response thoughts at the same time).

Apr 20, 2024 •

The Platform Empathy Gap

Reasons for the gap and things you can do about it.

Apr 13, 2024 •

Availability Archetypes

Using archetypes to understand availability investments.

Apr 6, 2024 •

March 2024

How much are their 9's worth?

Digging into some SLAs

Mar 24, 2024 •

How much are your 9's worth?

Making your 9’s look great by cheating.

Mar 19, 2024 •

Different Ways to Aggregate Nines

While working on SLOs, SLAs and SLIs I have found that there are only so many ways to aggregate service metrics.

Mar 16, 2024 •

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